Privacy policy.

Effective Date: April 25, 2025

Welcome to Nuvyx ("we," "our," "us").

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use the Nuvyx mobile application ("App") and related services.

By using Nuvyx, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use the App:

a. Account Information

  • Email address

  • Username

  • Authentication data (when using third-party authentication providers)

b. Usage Data

  • Interactions with the App (e.g., chats, feature usage)

  • Device information (e.g., device model, operating system version, unique device identifiers)

c. Voice Data

  • If you use voice features:

    • Microphone input is processed for real-time transcription (Amazon Transcribe) and text-to-speech features (Amazon Polly).

    • Voice data is processed temporarily and not stored after processing unless explicitly necessary for app functionality.

d. Log Data

  • We may collect standard log data including IP address, browser type, operating system, and timestamps when interacting with our servers.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve the App's features, including chat, voice recognition, and responses.

  • To authenticate users and manage accounts.

  • To monitor and analyze usage and trends to improve user experience.

  • To detect, prevent, and address technical issues and security threats.

  • To comply with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information.

We may share your information with:

  • Service Providers: Third-party services (such as Amazon Web Services for AI processing and cloud hosting) who assist in providing services on our behalf.

  • Legal Requirements: If required to do so by law or in response to valid legal requests.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy.

You may request deletion of your account and associated data at any time (see Section 8 below).

5. Data Security

We take appropriate administrative, technical, and physical measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction.

However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Children's Privacy

Nuvyx is not intended for use by individuals under the age of 18.

We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected data from a minor without parental consent, we will take steps to delete that information.

7. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

  • Right to access

  • Right to correction

  • Right to deletion

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing

You can exercise these rights by contacting us at contact@nuvyx.org.

8. Account and Data Deletion

You can request deletion of your account and associated data at any time by visiting:

👉 https://nuvyx.org/delete-account

or by contacting contact@nuvyx.org.

We will process all deletion requests within 30 days of confirmation.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page and, if significant, we will notify users through the App or by email.

Your continued use of the App after the posting of changes constitutes your acceptance of those changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

📧 contact@nuvyx.org